Using Artificial Intelligence in Cybersecurity.
ARTIFICIAL INTELLIGENCEUsing Artificial Intelligence in Cybersecurity

Cybercriminals don't waste any time and the number of cyberattacks is growing every year. According to NordLayer, Amazon now tracks hundreds of millions more potential cyber threats daily. It went from 100 million to 750 million threats per day in just six or seven months.

Max

10 min read

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ARTIFICIAL INTELLIGENCEHow Does AI Improve Customer Experience (CX)?

According to Zendesk, 59% of consumers expect companies to use the information collected from them to improve the customer experience. This includes multiple industries like retail, banking, travel, and many others. AI for CX allows companies to learn more about customer preferences, assess their mood after interacting with a brand, or make communication with a chatbot more “human”. SapientPro’s engineers have developed multiple AI solutions and possess hands-on experience with all the benefits and pitfalls. In this article, we’ll share expert knowledge on how companies are using AI to enhance the customer experience, the most popular AI customer service problems, and AI customer service costs.

Max

10 min read

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ARTIFICIAL INTELLIGENCENamed Entity Recognition: Mechanism, Methods, Use Cases, and Implementation Tips

Businesses are all about automation now, using chatbots and voice assistants to do tasks that previously required people. Machine learning and natural language processing (NLP) have become essential. For example, Google Cloud's NLP platform uses Google machine learning to help users understand and gain insights from unstructured texts. According to a MarketsandMarkets report, the NLP market is expected to reach $68.1 billion by 2028, with Named Entity Recognition (NER) being a key driver of this growth. Since about 80–90% of all data is unorganized, tools like NER are necessary for finding meaningful information.

Max

15 min read

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