All
BEST
 
PRACTICES
TO DESIGN A SAAS PRODUCT IN 2023

All

CHAPTER #1 Why is design important?

Design is a way of communicating with your clients and differentiating from your competitors. It determines the user’s first impression, general perception, and overall interaction with the product. If people like your product, they will use it more and grow your sales.
 

 

The main components of a robust SaaS product are a user-friendly interface combined with a powerful user experience. You must also keep in mind the following elements:

● Accessibility

● Layout

● Visual style, and others

 

While the design isn’t the only element that determines the application’s success, it still plays a huge role in your growth. The Design Management Institute’s research states that companies with strong designs have outperformed companies with weak designs by 228% over the last 10 years. That’s definitely something to consider.

CHAPTER #2 How to develop a great design for your product

We’ve asked our designers at SapientPro to provide several tips on creating an effective UI/UX design that would glue users to your software and make you stand out from the competition. These best practices are gathered below.

1. Remember your target audience

When you create a SaaS product, you should already know your target audience. This includes understanding their preferences, likes and dislikes, behavioral patterns, and other information to build an application that would appeal to them.

 

So we can divide our research into two groups:

  1. Demographic data – age, gender, location, occupation.
  2. Psychographic data – what drives their decisions, what are their values and beliefs, what is their lifestyle, and other “what” and “why” questions.

 

It’s not just about the “nice look”. A good design solves a problem, covering a user’s pain points and needs. It highlights the solution in a usable manner. 

However, this is hard to achieve as personal preferences and subconscious bias often intervene with our work. The “Another Lense” research toolkit from Airbnb Design can help you balance your bias, consider the opposite, and embrace a growth mindset. It’s useful to think like your target audience.

2. Don’t make things complex

Remember the “Keep It Simple, Stupid” principle? Minimalism is the current trend in all types of design. Complexity frequently confuses users and leads to many misunderstandings, resulting in you losing potential customers because they have no time and wish to make sense of your design.

 

All functions of your SaaS product must be self-explanatory. Simplicity helps the user learn and remember the way your app works better. If they try a competitor’s solution with identical features but a more complex design, they won’t be willing to work with it due to human nature.

3. Implement user-friendly navigation

Even if your SaaS product has dozens of features, you don’t want your users to get lost in them. User-friendly navigation is a must-have even with the most feature-rich applications.

 

There are several ways to make a great navigation experience:

● Categorized items – everything that’s related to a certain feature or action should be in one group

● Limited items – try using no more than 7 categories per menu. If you need to add more options, then use submenus and subcategories

● Consistency – keep the structure of the main menu the same on each page. If required, then add a sub-menu for certain pages to support consistency

● Be careful with the wording – you should name the categories and items in a manner that makes the users understand them immediately

 

Once again, imagine yourself in the user’s shoes. People shouldn’t struggle to find the feature they need, it should all be quick and intuitive. That’s the main benefit of simplicity.

4. Add comprehensive search capabilities

Nearly every web product has a feature that allows users to search for certain features or data. To ensure the search results are good enough, it is best if you limit the data provided. The represented items must include only the must-have data that gives a brief overview of their information.

5. Make the sign-up process easy

An easy subscription process leads to a higher conversion rate. People don’t want to waste their time filling in forms with their names, birth dates, relationship statuses, and other information that doesn’t determine anything about their experience with the app. Long forms reduce the conversion rates.

 

A great practice is letting people sign up using their Google or social media accounts. The process is nearly instantaneous, allowing users to experience the app at its most without restrictions. Part of their personal information will be taken automatically from their accounts.

6. Focus on value

To ensure users use your software, you should provide them with a certain value proposition. A value proposition includes your application’s benefits and features that can meet your target audience’s needs. That’s why it is necessary to make them clear from the very beginning.

 

One more element is using social proof to enhance your app’s value. This includes text or video reviews provided by your customers. You can feature these testimonials on your website or provide links to the sources with their reviews. The more people share their experience with your app, the higher the chance that you’ll attract new customers. This is called the bandwagon effect.

7. Support your users

Have you encountered websites and services where it was nearly impossible to contact support? Well, you definitely don’t want to be among those. Even with the most perfect design, your users will still have questions and need help.

 

Your task is to ensure they get this help with ease. This means that you should:

Create a FAQ section with comprehensive explanations, supported by screenshots, videos, and other visual content

Make it possible to contact support from nearly any page of your SaaS product, ensuring that users don’t get lost and confused

 

If you ensure these two options are applied, you will significantly improve your app’s user experience. This will lead to a greater conversion rate and more positive reviews.

8. Make the design scalable

Most software is developed with growth in mind. As demand increases, new features and capabilities are deployed. Your design should be adaptable and scalable for future needs. This means that you should have a set of reusable components and patterns for any context.

 

Focusing on a scalable design always pays off in the long run. It’s best when you have ready-made components that can be applied anywhere than designing a custom element each time something new appears.

9. Leverage wireframes

A wireframe is an essential component of  UI/UX design as it demonstrates the elements that will exist on key pages of your web SaaS product. It helps you get a visual understanding of the project during the early stages, without having to spend time drawing and developing the elements.

 

You must use wireframes because they reduce the chance of error and ensure you get a full understanding of the product from the very beginning. However, note that this approach does not always take into account the technical implementations, so it might require additional explanations for the client.

10. Focus on CTA buttons

Call-to-action buttons are a must-have to generate revenue. They also help users reach their goals faster and easier, as they usually lead to important decisions.

 

Examples of CTA buttons are:

Sign up

Learn more

Buy now

Schedule a demo

 

Depending on the peculiarities of your app, it is recommended to use at least one CTA per page. This will ensure there is an action-calling trigger that makes your users act.

CHAPTER #3 Designing your SaaS product page-by-page

Check out the following design principles for building different pages on your SaaS website. These are the best practices used by leading global companies.

1. Landing pages

You have 50 milliseconds to impress your users. That’s why it is necessary to perfectly represent your product with a clear and attractive message. 

 

For your first screen, it is recommended that you use these elements:

  1. An appealing headline.
  2. About 1-3 sentences that support the headline.
  3. A CTA button like “Try now” or “Register”.
  4. Stunning visuals.

 

You will likely use lists and other text elements in the following screens, so you’re advised to use multiple graphic elements and visuals that support your style. Using screenshots and videos of the way your product works is also a great practice.

 

SapientPro designed multiple landing pages. You can check the team’s case studies in the MuseLabs and Drupal projects published on Dribble. 

2. Website structure

People don’t want to read tons of texts. The collective attention span is narrowing, so people scan websites instead of reading them. Your task is to adapt to these changes and turn the trend in your favor.

 

Use these elements to engage your users:

Animations

GIFs

Images

Videos

 

It is also necessary to avoid using extensive paragraphs with tons of text. This means structuring your website using various headings and subheadings, bulleted lists, quotation blocks, and anything else that would make the content more readable.

3. Overall theme

It’s impossible to design SaaS products that would equally appeal to everyone. People have different tastes and preferences, so you can’t adapt to every opinion. However, you can cover the majority.

 

This is primarily related to the competition between the light and dark themes. Although the latter prevails in popularity, there still are people who prefer the former. Your best choice is to let your audience choose whichever they prefer, setting a basic customization possibility.

 

Another recommendation is to avoid using too many colors and stick to your brand’s color palette. If you don’t have one, then you should create one. This benefits consistency and brand recognition.

4. Layout

Choosing the right layout for your SaaS website determines its usability. For example, SapientPro’s current website uses the checkerboard layout in its landing pages

 

There are many layouts you could consider:

Z-pattern layout

F-pattern-layout

Single-column layout

Box-based layout, and others

 

You cannot state whether any of these patterns is the best choice because it all depends on your individual situation. Designers can suggest a solution only after getting fully acquainted with the product.

5. Visualization

Large amounts of textual data confuse people, often because they try to scan the information instead of reading it in detail. That’s why you should try to generalize data and visualize it. If you can explain something using an image or simple animation, then do it.

CHAPTER #4 How much does it cost to design a SaaS product?

The costs to design a SaaS product depend on multiple factors like the required complexity, scope of work, needed expertise, and many others. The location of your designers also plays a crucial role in the expected budget.

 

According to Glassdoor, the average salary of a UI/UX designer is $80,413 per year. Different companies keep their hourly rates between $50-80. Considering that it usually takes about 120-250 hours to complete the design project, the price can vary between $6,000 and $20,000.

 

You can only get a detailed estimate after consulting with a design team. The experts should analyze your requirements and research the solution to calculate the approximate costs. That’s the only way to get an understanding of the budget you need.

CHAPTER #5 Partner with a Reliable SaaS Development Team!

SapientPro is a trusted SaaS development company for both large-scale and small projects. Our team covers the whole development process: research, design, development, testing, and maintenance. You are guaranteed to get a good-looking solution that appeals to your audience.

 

We help startups and businesses get top-tier design solutions based on the industry’s best practices and our rich experience. SapientPro’s professionals will guide you through the whole process, ensuring you avoid pitfalls and achieve maximum results.

 

You can check out our case studies for design projects of all kinds on Behance and Dribble. Many clients still keep working with us, as we provide expert solutions to ensure their success.

 

Let’s start designing a powerful SaaS product for your business. Contact us today!

 

SAPIENTPRODEVELOPMENTSaaSECOMMERCEDESIGNBACKENDFRONTENDCUSTOMERSMANAGEMENTBLOCKCHAINWEBDEVELOPMENTSTARTUPSEOMOBILEDEVELOPMENTTEAM BUILDINGELEARNINGTESTINGQA/QCESTIMATIONARTIFICIAL INTELLIGENCENEWS MARKETINGDEBUGING
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SAPIENTPROCommunication in the software development workplace

IT office jungles are filled with computer forests, cable lianas, and rivers of coffee. The temperature varies between 24 and 27, depending on who keeps the conditioner remote control. The sunlight mainly comes from computer screens and lightbulbs. Developers are working like bees: they take the pollen of code and create honeycombs of apps. It is a beautiful environment filled with the magical power of innovation, creativity, and agility. However, this ecosystem only works if there is one more component. This component is communication.

Kate

6 min read

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DEVELOPMENT10 reasons to update your website

The day has come. Your once successful and well-performing website wears off. And you know what? It is okay. It happens to the best of us. Even while you are reading this article, we are revising our website to improve your experience with it. So let us explain how the updating process works, and not just because we are a software development company but because we understand. Right now, our designer is creating a fresh way of delivering cases, and our backend developer is engaged in the improvement of the admin panel.

Kate

7 min read

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DEVELOPMENTECOMMERCE REPLATFORMING GUIDE: SWITCH FROM ONE CMS TO ANOTHER

Outdated CMS may be among the reasons why your business hit a plateau.Developing and launching a website is not where the work stops. Besides, you have to maintain it constantly and implement profound changes. As for the latter, sometimes you may need to do something more than a simple redesign, and that may be a switch from one CMS to another. If your e-commerce business is continuously evolving and growing, it brings along more work to do. New technologies are always here to make your life easier. When it comes to CMS, there is also a great variety of opportunities you can use. In this article, we will walk you through the reasons, things to consider, and steps of CMS replatforming.

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DEVELOPMENTGUIDE TO BUILDING SEO FRIENDLY E-COMMERCE WEBSITE IN 2020

Let us be clear, the absence of SEO may result in the absence of website visibility.What people usually do when they need to find some information? Of course, they google it. The same goes for online shopping. When someone wants to buy or just compare prices for a certain product, Internet users simply open their devices to find necessary items online. Although you can now hardly find a person, who doesn’t have a computer or a laptop, people still use mobile devices more often. Thus, 93% of all internet activity starts with a search query. This number is for you if you doubt the importance of search engine optimization (SEO) for your website.

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DEVELOPMENTHOW TO BUILD & IMPLEMENT DYNAMIC PRICING FOR E-COMMERCE

Bear in mind, the whole purpose of dynamic pricing isn’t all about making sales.Price is among the key priorities when the consumers make their final decision whether to buy a product or not. Too expensive or too cheap offers can easily avert the buyers from your store. What if other stores have smaller prices? Or similar products of cheaper brands attract visitors more? The solution for not losing the client base is keeping track and controlling the costs on your website with the help of dynamic price strategies.

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DEVELOPMENTCOSTS OF E-COMMERCE PROJECT REDESIGN

The rise of sales, increased traffic and positive reviews are just a couple of benefits you may get from a website redesign.If you want your e-commerce business to grow and develop (we believe you do), you need to keep track of events in the online retail industry and, of course, implement on-time updates. Sometimes, small changes are not enough, then significant renovations should take place. Those may include changing the offers you provide and product lines, updating the website and finally redesigning. The question of redesign should be taken up seriously, as the first impression is what most people rely on when it comes to the Internet and its tough competition. Be ready to invest enough effort and budget to the renovation that will increase your business’s value. To know how to determine your budget. It’s important to consider at first the features, reasons, and type of changes, necessary for your website in the process of redesign.

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DEVELOPMENTADDING AN ONLINE STORE TO YOUR WEBSITE: DETAILED GUIDE

Adding an online store to your website will cost you less than developing it from the ground up.Selling online is never a bad idea, especially nowadays, when people wish to buy everything they need right from their cozy homes.What if having a ready website a business owner decided to sell something? Good news! There is no need for you to start all over again. There is a solution – adding an online store to the existing website. The opportunities of eCommerce are growing as fast as the customers’ demands.

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DEVELOPMENTHOW MUCH DOES IT COST TO BUILD AN E-COMMERCE WEBSITE IN 2019-2020

The e-commerce development company you choose will certainly affect the money you have to pay.The e-commerce website can definitely enhance the profit you receive from your business. But how much does e-commerce website cost? The figures you will hear in an answer to that question can vary a lot. Even after development, you will have to invest money into maintenance, improvement and adding brand-new features that are constantly appearing on the market. That’s in case you want your e-store to be attractive and profitable, of course. It’s even difficult to tell the average cost of how much should I charge for an e-commerce website. The numbers will vary due to different factors. In this article, we’re going to discuss them all in detail to help you grasp some idea about the money you need to pay for the e-store. First of all, you need to decide what you want your e-commerce to offer the customers. It may be anything from small business e-store up to a large website with a big amount of integrated (useful or just good-looking) features. It is also a good idea not to wait until everything becomes outdated. We strongly recommend to update all the features continuously and save money for more innovations.

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DEVELOPMENTGUIDE TO PROJECT MANAGEMENT AND PLANNING FOR E-COMMERCE

To avoid the negative consequences, start with determining what you intend to achieve.The popularity of e-commerce is growing at a blistering pace. Many companies around the globe regard the internet as a powerhouse with high commercial capacity and opportunities to boost their business and attract more customers. Those companies are completely right – more and more people prefer clicking the mouse over walking for hours when they need to buy something. Online stores nowadays provide their customers with more possibilities for less effort. But how to make people buy on your website, not any other? The answer is in thorough planning and management of e-commerce.

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DEVELOPMENTWEB DEVELOPMENT TEAM STRUCTURE AT SAPIENTPRO

We don’t say there isn’t enough knowledge, because our specialists are always broadening their abilities, delivering first-rate products and making the customers satisfied.Being a client of a Web Development company doesn’t mean you have to know all the ins and outs of the development process. However, what may be interesting for you is the stages and main characters of the project delivery. You cannot address front-end developer directly if you need to add a new payment method. Even this, as you may think, simple task involves a well-thought teamwork. So, here is a brief insight into the mechanism of SapientPro Clockwork.

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DEVELOPMENTHOW IT OUTSOURCING MAKES UKRAINE ATTRACTIVE FOR BUSINESSES AROUND THE WORLD

If a customer wants to find a development company they can work comfortably with, the staff becomes a really important point to encounter for making a choice.Without any doubt, while visiting some websites, buying goods online or even using a digital map to reach your destination you don’t think of the fact that Ukrainian IT specialists might have taken part in the development of these apps. A great number of companies around the world choose to outsource web development to Ukraine and they do have strong reasons for that. So, let’s give a detailed look at the biggest of them:

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DEVELOPMENTMAIN FACTORS THAT AFFECT THE COST OF THE SOFTWARE DEVELOPMENT

As software development is a many-stage process, every its element contributes to what you have to pay for an application.Before starting something new, people usually ask: “How much will it cost me to do this?” If you expect to hear the exact sum once you come to the software development company, here is something you need to know. The factors to be considered for the cost estimation are numerous and most of them depend on how you want your website or app to look like.As software development is a many-stage process, every its element contributes to what you have to pay for an application. Let’s have a closer look at three most important factors that affect the client’s budget.

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