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CREATION, MANAGEMENT AND SUPPORT OF YOUR
REMOTE
 
TEAM

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Remote mode: is it as good/bad as they say?

Working relationships are one of the few types of ties that can get away with working perfectly from substantial distances. You do not necessarily need to be physically present to build trust and enhance communication. Your boss will not get offended if you do not answer with a smiley face. Your HR does not need you to call every day to catch up. That is the notable advance of corporate culture and a gift of globalization, creating conspicuous conditions where you only need to switch on your Wi-Fi, meet the requirements, and do everything in time.
 

With a remote team, you get flexibility as a ground for your work. You get the freedom of choice in terms of expenditure and technology stack. You can hire devs from East Europe and they will deliver you the same productivity as the coders from your countries, still, with a vast difference in price (in your favor). With remote workers all over the continents, your company gets another way of entering foreign markets. Need to sell computers to Germany? Hire a German sales manager! Also, it will be a great constituent of your customer support, as teams worldwide work in different time zones, providing 24/7 consultations to your customers.
 

However, flip the coin, and you get the language barrier and communication issues. The time zones gap raises scheduling concerns. Foreign tax, payroll, and employment legislation may deter you from collaboration on your terms. These were the aspects to consider if you are an employee. What about the people whom you intend to hire?
 

They get the opportunity to combine personal and professional life, and that may entice if they have families and kids. In addition, with distant working, they save money and time on commuting. However, the coin still has two sides, remember. Often, without face-to-face communication, developers do not feel that they belong with the rest. They may experience a lack of motivation, burnout, and overall dissatisfaction with the entire process.

Therefore, yeah, it is easy to praise a remote way of leading business, if you know all the management tips for this particular occasion. It is easy to reject it if your team is not ready to work apart from each other. That is the key characteristic of remote teams: some will fit in just perfectly; some will breathe out with relief at the sight of their office. Overall, before managing a remote team ask yourself: are the results going to be worth all the efforts. No? Then we have just the right article for you. Read it and understand how valuable your team is. If you are ready to take a leap in this product of globalization, keep reading and do not forget to take notes.

Hiring: is it different from in-house recruiting?

The stages of the recruitment process for a remote team is just the same as for the in-house. First, you create a clear and accurate job description. You fill it with all the necessary information to filter people who will not fit right away because of their qualifications. Add experience, education, tech, and soft skills requirements. That is one source collecting resumes. Another one — hunting yourself! Checking LinkedIn and Facebook profiles and making offers based on your first opinion. Having analyzed all the resumes, choose devs, and set the dates for the interview. What is important for remote workers if not only their tech skills but also if they actually can work distantly? That is the prerequisite for you to save time on training and adapting to the new workers. Next – interview. Without direct face-to-face interaction, it is harder to conduct them. Mimics, non-verbal cues, and the overall appearance may also give clues if the person is suitable. During the videoconference, you will have to understand it intuitively. The interview usually has three stages – with a recruiter or HR, with a tech director, and with the team member or project manager. The last phase is the offer, and here the hardest part is signing the contacts remotely. However, smart contacts based on blockchain come to the rescue.

“Recruiting process is about treating people as people, and not just as the mechanism for your startup acceleration or business improvement”, says Kate — our recruiter. “The more time I spend around the candidates, the more I understand how everything matters: the way you look and talk; how you gesture and react to uncomfortable questions. Of course, having this experience in remote mode is hard; however, it is possible to see if the person is genuinely interested in the position from the first texting sessions. You ask about the money first — this is your top priority. You ask about the opportunities for development — you want to learn.
 

I would advise not to rush to the conclusions and gradually build a network of developers. You do not need a designer now, but you may need him or her tomorrow. For example, I communicate with some potential candidates for months. Oh, and do not use the scripts. You may need prepared questions, just not to get confused. However, do not create an impression of being some chatbot. Communicate as a person, show genuine interest and let the developers feel that they will belong with your company”

Management, communication, and productivity: where do you find them working remotely?

It is harder to control all working processes in this type of leading business. However, it is not impossible, you only need slightly different strategies and more discipline. First things first: management is the basis for successful communication. Your PM must have experience working with remote teams because in the office it is possible to approach a person, tap on the shoulder, and solve the problem. With co-workers, being thousands of feet away, the only source of management is the Internet and tools you choose: Trello, Slack, or others.
 

What if the dev does not respond and you need updates here and now? What if someone has trouble with Wi-Fi? What if there are issues with hardware? What if you unintentionally overloaded one worker with work while the other sits around? The manager must develop creativity and resilience to find a solution to all these problems.
 

Here is where communication comes to help. It is easier to manage when you know the peculiarities of characters and what people feel and do. It is easier to trust your manager if he or she celebrates openness and communication. That is why it is so important to hold constant video-meetings, chat (even if it doesn’t concern work), and altogether be as present as it is possible in the working process of each other.
 

  • “I feel overwhelmed by this task. Is there somebody to help?”
  • “My troubles with the connection may interrupt the meeting, so if I disappear just continue without me”
  • “You wrote to me about the required updates when it was 3 AM in my country, I was sleeping and that’s why I couldn’t make it right away”
  • “I don’t think I understand what you mean in your requirements. Could you explain it to me in other words, please?”
     

Clarify. Talk. Share. That is what creates the overall productivity of all teams.
 

Devs understand the requirements, they express their concerns and you listen to them. You arranged the schedule according to your time zones and now it works as a clock, ticking the seconds until the next deploy which will definitely be successful (only not on Friday).

Practices to make a great product with a remote development team

Here are some of the best tips to grow productivity rates when working remotely.
 

1) Avoid split focus. Multitasking may have helped Julius Caesar during the Ancient time, however, now he would probably be overwhelmed with the number of distractions offered by the world. Notifications, a constant flow of tasks, and children/cats/dogs running in the background reduce productivity. That’s why clearly delegate the responsibilities.
 

2) Set clear requirements. There should be no “half-designer, half-copywriter and a bit of  HR”. A worker will end up trying to do everything and ending up with little results on each aspect.
 

3) Implement a “status” update. “In the meeting”, “On the break”, “Do not disturb”, “Available” — these features are available on many communication platforms, like Slack and Microsoft teams. It enables us to give people an understanding of whether it is suitable to disturb now or not.
 

4) Adopt “gym-approach”. Focus on small rounds of work, and rest in between to avoid burning out. Do not perform the same tasks repeatedly and all over again if you see that you are not productive with them.
 

5) Find the time to actually meet. Considering the worldwide quarantine, this tip is better to be postponed a little. However, as soon as it all goes away, visit the country of your team’s residence, and communicate with them face-to-face. It creates a remote corporate culture.
 

6) Experiment to find what is best for you and your team. As we have said in the beginning: sometimes remote is just not for you. However, there is another way –  hybrid teams, where some members work in-house and some remote. For software development, it can be a great idea, for if distant workers are not available because of tech issues, you can rely on those in the office. That is some kind of backing up.
 

Management can always be improved, communication enhanced and productivity boosted: you only need to give it a try! Moreover, if it does not work, it’s easier to go from remote to in-house than vice versa.

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IT office jungles are filled with computer forests, cable lianas, and rivers of coffee. The temperature varies between 24 and 27, depending on who keeps the conditioner remote control. The sunlight mainly comes from computer screens and lightbulbs. Developers are working like bees: they take the pollen of code and create honeycombs of apps. It is a beautiful environment filled with the magical power of innovation, creativity, and agility. However, this ecosystem only works if there is one more component. This component is communication.

Kate

6 min read

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DEVELOPMENT10 reasons to update your website

The day has come. Your once successful and well-performing website wears off. And you know what? It is okay. It happens to the best of us. Even while you are reading this article, we are revising our website to improve your experience with it. So let us explain how the updating process works, and not just because we are a software development company but because we understand. Right now, our designer is creating a fresh way of delivering cases, and our backend developer is engaged in the improvement of the admin panel.

Kate

7 min read

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DEVELOPMENTECOMMERCE REPLATFORMING GUIDE: SWITCH FROM ONE CMS TO ANOTHER

Outdated CMS may be among the reasons why your business hit a plateau.Developing and launching a website is not where the work stops. Besides, you have to maintain it constantly and implement profound changes. As for the latter, sometimes you may need to do something more than a simple redesign, and that may be a switch from one CMS to another. If your e-commerce business is continuously evolving and growing, it brings along more work to do. New technologies are always here to make your life easier. When it comes to CMS, there is also a great variety of opportunities you can use. In this article, we will walk you through the reasons, things to consider, and steps of CMS replatforming.

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DEVELOPMENTGUIDE TO BUILDING SEO FRIENDLY E-COMMERCE WEBSITE IN 2020

Let us be clear, the absence of SEO may result in the absence of website visibility.What people usually do when they need to find some information? Of course, they google it. The same goes for online shopping. When someone wants to buy or just compare prices for a certain product, Internet users simply open their devices to find necessary items online. Although you can now hardly find a person, who doesn’t have a computer or a laptop, people still use mobile devices more often. Thus, 93% of all internet activity starts with a search query. This number is for you if you doubt the importance of search engine optimization (SEO) for your website.

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DEVELOPMENTHOW TO BUILD & IMPLEMENT DYNAMIC PRICING FOR E-COMMERCE

Bear in mind, the whole purpose of dynamic pricing isn’t all about making sales.Price is among the key priorities when the consumers make their final decision whether to buy a product or not. Too expensive or too cheap offers can easily avert the buyers from your store. What if other stores have smaller prices? Or similar products of cheaper brands attract visitors more? The solution for not losing the client base is keeping track and controlling the costs on your website with the help of dynamic price strategies.

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DEVELOPMENTCOSTS OF E-COMMERCE PROJECT REDESIGN

The rise of sales, increased traffic and positive reviews are just a couple of benefits you may get from a website redesign.If you want your e-commerce business to grow and develop (we believe you do), you need to keep track of events in the online retail industry and, of course, implement on-time updates. Sometimes, small changes are not enough, then significant renovations should take place. Those may include changing the offers you provide and product lines, updating the website and finally redesigning. The question of redesign should be taken up seriously, as the first impression is what most people rely on when it comes to the Internet and its tough competition. Be ready to invest enough effort and budget to the renovation that will increase your business’s value. To know how to determine your budget. It’s important to consider at first the features, reasons, and type of changes, necessary for your website in the process of redesign.

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DEVELOPMENTADDING AN ONLINE STORE TO YOUR WEBSITE: DETAILED GUIDE

Adding an online store to your website will cost you less than developing it from the ground up.Selling online is never a bad idea, especially nowadays, when people wish to buy everything they need right from their cozy homes.What if having a ready website a business owner decided to sell something? Good news! There is no need for you to start all over again. There is a solution – adding an online store to the existing website. The opportunities of eCommerce are growing as fast as the customers’ demands.

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DEVELOPMENTHOW MUCH DOES IT COST TO BUILD AN E-COMMERCE WEBSITE IN 2019-2020

The e-commerce development company you choose will certainly affect the money you have to pay.The e-commerce website can definitely enhance the profit you receive from your business. But how much does e-commerce website cost? The figures you will hear in an answer to that question can vary a lot. Even after development, you will have to invest money into maintenance, improvement and adding brand-new features that are constantly appearing on the market. That’s in case you want your e-store to be attractive and profitable, of course. It’s even difficult to tell the average cost of how much should I charge for an e-commerce website. The numbers will vary due to different factors. In this article, we’re going to discuss them all in detail to help you grasp some idea about the money you need to pay for the e-store. First of all, you need to decide what you want your e-commerce to offer the customers. It may be anything from small business e-store up to a large website with a big amount of integrated (useful or just good-looking) features. It is also a good idea not to wait until everything becomes outdated. We strongly recommend to update all the features continuously and save money for more innovations.

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DEVELOPMENTGUIDE TO PROJECT MANAGEMENT AND PLANNING FOR E-COMMERCE

To avoid the negative consequences, start with determining what you intend to achieve.The popularity of e-commerce is growing at a blistering pace. Many companies around the globe regard the internet as a powerhouse with high commercial capacity and opportunities to boost their business and attract more customers. Those companies are completely right – more and more people prefer clicking the mouse over walking for hours when they need to buy something. Online stores nowadays provide their customers with more possibilities for less effort. But how to make people buy on your website, not any other? The answer is in thorough planning and management of e-commerce.

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DEVELOPMENTWEB DEVELOPMENT TEAM STRUCTURE AT SAPIENTPRO

We don’t say there isn’t enough knowledge, because our specialists are always broadening their abilities, delivering first-rate products and making the customers satisfied.Being a client of a Web Development company doesn’t mean you have to know all the ins and outs of the development process. However, what may be interesting for you is the stages and main characters of the project delivery. You cannot address front-end developer directly if you need to add a new payment method. Even this, as you may think, simple task involves a well-thought teamwork. So, here is a brief insight into the mechanism of SapientPro Clockwork.

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DEVELOPMENTHOW IT OUTSOURCING MAKES UKRAINE ATTRACTIVE FOR BUSINESSES AROUND THE WORLD

If a customer wants to find a development company they can work comfortably with, the staff becomes a really important point to encounter for making a choice.Without any doubt, while visiting some websites, buying goods online or even using a digital map to reach your destination you don’t think of the fact that Ukrainian IT specialists might have taken part in the development of these apps. A great number of companies around the world choose to outsource web development to Ukraine and they do have strong reasons for that. So, let’s give a detailed look at the biggest of them:

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DEVELOPMENTMAIN FACTORS THAT AFFECT THE COST OF THE SOFTWARE DEVELOPMENT

As software development is a many-stage process, every its element contributes to what you have to pay for an application.Before starting something new, people usually ask: “How much will it cost me to do this?” If you expect to hear the exact sum once you come to the software development company, here is something you need to know. The factors to be considered for the cost estimation are numerous and most of them depend on how you want your website or app to look like.As software development is a many-stage process, every its element contributes to what you have to pay for an application. Let’s have a closer look at three most important factors that affect the client’s budget.

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