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Finding the Right Tech Partner for Your Crystal Reports Legacy Systems

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Understanding Crystal Reports Legacy Systems

Crystal Reports has been part of the business intelligence and reporting landscape since 1991. This application enables the design and generation of reports using data from a variety of sources, catering to all kinds of business needs. Its wide adoption can be attributed to its powerful reporting capabilities and remarkable flexibility, which make it a favored choice among enterprises for many years.

As technology progresses, older legacy systems based on earlier versions of Crystal Reports are increasingly confronted by numerous obstacles. These systems, which used to be cutting-edge, now struggle to keep up with modern requirements and advances in technology.

Here are some of the key issues they encounter:

  1. Compatibility Issues: one of the most pressing challenges for Crystal Reports legacy systems is compatibility with newer technology. As operating systems and databases update and evolve, older versions of Crystal Reports may not function as intended, leading to significant operational disruptions. This is especially challenging when continuous data access and report precision are essential.
  2. Lack of Support: technology providers typically phase out support for older software versions to concentrate on newer products. This reduction in support means that any issues, bugs, or security vulnerabilities in the legacy versions of Crystal Reports often go unattended, leaving systems exposed and potentially less efficient.
  3. Integration Difficulties: modern enterprises typically use a suite of interconnected systems and applications. Legacy versions of Crystal Reports may face difficulties in integrating smoothly with newer software or cloud-based services, which can cause issues with data flow and reporting accuracy. This lack of integration can isolate the reporting system, making data silos more common and challenging to manage.

Challenges of Maintaining Legacy Systems

There are several challenges that can complicate maintenance and hinder the effectiveness of legacy systems within modern IT environments. Here are the primary issues organizations must deal with:

  1. Compatibility Issues: one of the most immediate problems with legacy systems is their incompatibility with new software and operating systems. As technology providers continually update their products and services, they typically cancel support for older software versions. This lack of support can eventually lead to compatibility issues that disrupt business processes, cause system outages, or even result in data loss. For instance, a Windows OS upgrade could render an older version of Crystal Reports unusable, affecting all associated reporting functions.
  2. Skill Shortage: as the technology industry evolves, the expertise required to maintain and operate older technologies like Crystal Reports becomes rarer. Many IT professionals are drawn to newer, more popular technologies, leading to a scarcity of skilled workers who can effectively manage legacy systems. This shortage can increase maintenance costs, extend downtime, and delay critical updates, as the available talent pool shrinks and becomes more expensive to engage.
  3. Security Risks: older systems are particularly vulnerable to security threats because they often no longer receive updates, including crucial security patches. This vulnerability can expose sensitive data and critical business processes to risks such as data breaches and cyberattacks. The lack of ongoing support and updates for legacy systems not only compromises data security but also places the entire IT infrastructure at risk.
  4. Integration Difficulties: as businesses adopt new technologies to stay competitive, integrating these modern solutions with existing legacy systems becomes a complex and often costly endeavor. Legacy systems like Crystal Reports might not easily connect with newer databases or cloud-based services, necessitating custom-built solutions. This difficulty not only impedes seamless data flow across different platforms but also increases the risk of errors and reduces operational efficiency.

The Importance of a Technical Partner

When it comes to maintaining and upgrading legacy systems like Crystal Reports, a technical partner is important. A combination of knowledge, experience, and innovation is brought to the table by an IT partner specializing in legacy systems. Here are the key benefits of engaging with such a partner:

  1. Expertise and Experience: a technical ally with a deep understanding of Crystal Reports and similar legacy systems possesses the necessary skills to manage and troubleshoot these systems effectively. Their specialized expertise allows them to diagnose problems quickly, implement fixes, and optimize system performance with a precision that less specialized providers may not achieve. This is especially useful in environments where legacy systems perform critical functions that newer technologies have not yet matched.
  2. Customized Solutions: one of the greatest strengths of a good technical partner is their ability to tailor solutions specifically to the needs of an organization. This customization is crucial when dealing with legacy systems, which may need specific adjustments to interface with newer technologies or meet new business requirements. A technical partner makes sure that old and new systems work well together, making them more useful and lasting longer.
  3. Cost Efficiency: maintaining outdated systems can be inherently costly, especially when dealing with sporadic breakdowns and inefficient processes. A technical ally can help reduce these costs significantly through optimization and automation. By making operations more efficient and reducing the need for frequent manual interventions, they reduce downtime and lower the overall cost of system maintenance.
  4. Risk Management: legacy systems often pose significant security risks due to their lack of compliance with current security standards and absence of regular updates. A technical ally skilled in cybersecurity can fortify these systems against potential threats by implementing modern security measures and ensuring compliance with regulatory standards. The integrity of business operations is protected by this proactive approach to risk management.
  5. Strategic Advantages: beyond the immediate technical benefits, a technical ally can provide strategic advantages. They can provide valuable insights into when it may be more advantageous to replace a legacy system rather than continuing its maintenance. Their perspective on emerging technologies and industry trends can also help organizations plan their IT roadmaps in a way that aligns with long-term business goals.
  6. Continued Support and Evolution: a robust technical ally doesn’t just resolve problems. They help evolve systems. Through ongoing support and continual improvements, they ensure that legacy systems do not just remain operational, but also progressively adapt to changing business needs and technology landscapes.

How to Choose the Right Technical Ally

It takes a careful approach to choose the right technical partner for maintaining and improving legacy systems like Crystal Reports. Below are detailed considerations to guide this critical decision:

  1. Proven Expertise: the fundamental component of a successful partnership is the technical ally’s proven track record with legacy systems. When evaluating potential partners, prioritize those with actual experience in managing and upgrading systems like Crystal Reports. Read testimonials, case studies, and reviews from past projects to assess their capabilities. Detailed documentation of their previous activities, including challenges faced and solutions implemented, will offer a clearer picture of their expertise and problem-solving abilities.
  2. Understanding of Your Industry: each industry presents unique challenges and regulatory requirements that can significantly influence the functionality and integration of legacy systems. A technical ally who understands your sector's specific demands and challenges will be more effective at crafting solutions that are compliant and also optimized for your business environment. Assess their experience within your industry by looking at their client list, the projects they've worked on, and any industry-specific awards or certifications they may hold.
  3. Flexible Engagement Models: the nature of your partnership with a technical ally can vary greatly depending on your organization's needs. Some scenarios may call for project-based interventions, while others might require ongoing support and maintenance. It is essential to partner with a service provider that offers a range of engagement models. This flexibility ensures that you can tailor the partnership to suit changing business requirements, budget constraints, and project scopes without compromising on the quality or continuity of service.
  4. Strong Support and Communication: effective partnership relies heavily on clear and continuous communication. Ensure that your chosen ally commits to a structured communication protocol, detailing when and how updates, issues, and changes are reported. Robust support mechanisms, including a dedicated point of contact, accessibility during off-hours, and prompt response times, are indicative of a reliable partner who values client satisfaction and operational stability.
  5. Innovative Approach: in the context of legacy systems, innovation does mean leveraging the latest technologies and involves integrating these advancements seamlessly with older systems. A good partner should be able to use legacy technologies as well as newer technologies when they are helpful. This approach can substantially enhance the functionality and longevity of your existing systems, ensuring they continue to provide value in a modern digital environment.

By evaluating potential partners against these criteria, you can choose a technical partner who understands Crystal Reports, other legacy systems, and matches your organization's strategic goals and operational needs. This careful selection process ensures that your legacy systems are not only maintained, but also enhanced and strategically positioned to support your business' growth and adaptation to the digital age.

SapientPro’s Legacy System Modernization Case Studies

Footshop

Footshop is Europe’s largest sneaker retailer. The company contacted us to help them grow their online presence, develop a scalable web store and warehouse management system, and ensure the website’s stability considering the high load when launching regional versions of the store.

Our solutions:

  • We re-engineered the outdated web store;
  • We integrated payment systems to support 10+ currencies;
  • We set up a cloud architecture based on various AWS data centers and CDN networks;
  • We ensured the website’s stability across Europe and the CIS regions.

Read the full case study here.

MedischeScholing

MedischeScholing contacted us to modernize and add new features to its educational platform and shift-booking system. It was necessary to ensure both systems had a unified code.

Our solutions:

  • Developed, optimized, and maintained both projects;
  • Created new modules for both systems;
  • Built unified code for both systems;
  • Reduced costs and development efforts.

Read the full case study here.

Summary

Maintaining and upgrading Crystal Reports legacy systems is a tough job that needs a reliable technical partner. The right partner can turn an outdated system into a robust tool that supports current business operations and drives future growth. Picking the right tech partner can help companies make sure their old tech works for them, bridging the gap between the old and the new in the constantly changing world of business tech.

Partner with SapientPro – your reliable legacy system modernization company. We’ll help you modernize your Crystal Reports and other solutions to ensure they keep up with the modern world’s requirements. Our team has 8+ years of experience providing clients with top-tier solutions. Book a call today!

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SAPIENTPROHow to build a successful development team? (Part 1)

When you begin to work on a new (especially large-scale) project, organizational moments themselves look quite intimidating. Despite all the possible challenges, take a deep breath, count 1,2,3 and think carefully about the particular task the team is supposed to solve and what’s the team role within the project frames? Clear targeting and coming up with first juicy ideas will set you a decent start on the way to forming a successful development team.

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DEVELOPMENTChoosing Technology Stack for custom eCommerce Development: a guide for the non-tech entrepreneurs.

If only there were an analogy of Hogwarts’ sorting hat for software development… Imagine: you enter your idea of the product, how much budget you have, and get the list of the technology stack and contacts of the development team that would work ideally with your niche! In the real software development world, choosing a technology stack requires planning, discussions, and analysis. Some technologies will work better with your project, and our task is to detect which ones. However, you also need to understand that the tech stack is not something fixed. As your product grows, there comes the need for new and better tools. This way, software development requires flexibility. Thus, prepare that your initial technology stack may not stay with you forever. You may need to scale your project or implement new features and store more information. There may be better versions of some tools available. Prepare to be flexible. Prepare to change and alter things when the upgrades require it. That’s what will make you competitive from a technological standpoint of leading an E-Commerce business. In this article, we will tell you about the most popular technologies that power E-Commerce products. Next time you communicate with your development team, you will know all the essential information and, most importantly, you will ask the right questions.

Kate

8 min read

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SAPIENTPROCommunication in the software development workplace

IT office jungles are filled with computer forests, cable lianas, and rivers of coffee. The temperature varies between 24 and 27, depending on who keeps the conditioner remote control. The sunlight mainly comes from computer screens and lightbulbs. Developers are working like bees: they take the pollen of code and create honeycombs of apps. It is a beautiful environment filled with the magical power of innovation, creativity, and agility. However, this ecosystem only works if there is one more component. This component is communication.

Kate

6 min read

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DEVELOPMENT10 reasons to update your website

The day has come. Your once successful and well-performing website wears off. And you know what? It is okay. It happens to the best of us. Even while you are reading this article, we are revising our website to improve your experience with it. So let us explain how the updating process works, and not just because we are a software development company but because we understand. Right now, our designer is creating a fresh way of delivering cases, and our backend developer is engaged in the improvement of the admin panel.

Kate

7 min read

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DEVELOPMENTECOMMERCE REPLATFORMING GUIDE: SWITCH FROM ONE CMS TO ANOTHER

Outdated CMS may be among the reasons why your business hit a plateau.Developing and launching a website is not where the work stops. Besides, you have to maintain it constantly and implement profound changes. As for the latter, sometimes you may need to do something more than a simple redesign, and that may be a switch from one CMS to another. If your e-commerce business is continuously evolving and growing, it brings along more work to do. New technologies are always here to make your life easier. When it comes to CMS, there is also a great variety of opportunities you can use. In this article, we will walk you through the reasons, things to consider, and steps of CMS replatforming.

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DEVELOPMENTGUIDE TO BUILDING SEO FRIENDLY E-COMMERCE WEBSITE IN 2020

Let us be clear, the absence of SEO may result in the absence of website visibility.What people usually do when they need to find some information? Of course, they google it. The same goes for online shopping. When someone wants to buy or just compare prices for a certain product, Internet users simply open their devices to find necessary items online. Although you can now hardly find a person, who doesn’t have a computer or a laptop, people still use mobile devices more often. Thus, 93% of all internet activity starts with a search query. This number is for you if you doubt the importance of search engine optimization (SEO) for your website.

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DEVELOPMENTHOW TO BUILD & IMPLEMENT DYNAMIC PRICING FOR E-COMMERCE

Bear in mind, the whole purpose of dynamic pricing isn’t all about making sales.Price is among the key priorities when the consumers make their final decision whether to buy a product or not. Too expensive or too cheap offers can easily avert the buyers from your store. What if other stores have smaller prices? Or similar products of cheaper brands attract visitors more? The solution for not losing the client base is keeping track and controlling the costs on your website with the help of dynamic price strategies.

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DEVELOPMENTCOSTS OF E-COMMERCE PROJECT REDESIGN

The rise of sales, increased traffic and positive reviews are just a couple of benefits you may get from a website redesign.If you want your e-commerce business to grow and develop (we believe you do), you need to keep track of events in the online retail industry and, of course, implement on-time updates. Sometimes, small changes are not enough, then significant renovations should take place. Those may include changing the offers you provide and product lines, updating the website and finally redesigning. The question of redesign should be taken up seriously, as the first impression is what most people rely on when it comes to the Internet and its tough competition. Be ready to invest enough effort and budget to the renovation that will increase your business’s value. To know how to determine your budget. It’s important to consider at first the features, reasons, and type of changes, necessary for your website in the process of redesign.

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DEVELOPMENTADDING AN ONLINE STORE TO YOUR WEBSITE: DETAILED GUIDE

Adding an online store to your website will cost you less than developing it from the ground up.Selling online is never a bad idea, especially nowadays, when people wish to buy everything they need right from their cozy homes.What if having a ready website a business owner decided to sell something? Good news! There is no need for you to start all over again. There is a solution – adding an online store to the existing website. The opportunities of eCommerce are growing as fast as the customers’ demands.

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DEVELOPMENTHOW MUCH DOES IT COST TO BUILD AN E-COMMERCE WEBSITE IN 2019-2020

The e-commerce development company you choose will certainly affect the money you have to pay.The e-commerce website can definitely enhance the profit you receive from your business. But how much does e-commerce website cost? The figures you will hear in an answer to that question can vary a lot. Even after development, you will have to invest money into maintenance, improvement and adding brand-new features that are constantly appearing on the market. That’s in case you want your e-store to be attractive and profitable, of course. It’s even difficult to tell the average cost of how much should I charge for an e-commerce website. The numbers will vary due to different factors. In this article, we’re going to discuss them all in detail to help you grasp some idea about the money you need to pay for the e-store. First of all, you need to decide what you want your e-commerce to offer the customers. It may be anything from small business e-store up to a large website with a big amount of integrated (useful or just good-looking) features. It is also a good idea not to wait until everything becomes outdated. We strongly recommend to update all the features continuously and save money for more innovations.

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DEVELOPMENTGUIDE TO PROJECT MANAGEMENT AND PLANNING FOR E-COMMERCE

To avoid the negative consequences, start with determining what you intend to achieve.The popularity of e-commerce is growing at a blistering pace. Many companies around the globe regard the internet as a powerhouse with high commercial capacity and opportunities to boost their business and attract more customers. Those companies are completely right – more and more people prefer clicking the mouse over walking for hours when they need to buy something. Online stores nowadays provide their customers with more possibilities for less effort. But how to make people buy on your website, not any other? The answer is in thorough planning and management of e-commerce.

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DEVELOPMENTWEB DEVELOPMENT TEAM STRUCTURE AT SAPIENTPRO

We don’t say there isn’t enough knowledge, because our specialists are always broadening their abilities, delivering first-rate products and making the customers satisfied.Being a client of a Web Development company doesn’t mean you have to know all the ins and outs of the development process. However, what may be interesting for you is the stages and main characters of the project delivery. You cannot address front-end developer directly if you need to add a new payment method. Even this, as you may think, simple task involves a well-thought teamwork. So, here is a brief insight into the mechanism of SapientPro Clockwork.

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DEVELOPMENTHOW IT OUTSOURCING MAKES UKRAINE ATTRACTIVE FOR BUSINESSES AROUND THE WORLD

If a customer wants to find a development company they can work comfortably with, the staff becomes a really important point to encounter for making a choice.Without any doubt, while visiting some websites, buying goods online or even using a digital map to reach your destination you don’t think of the fact that Ukrainian IT specialists might have taken part in the development of these apps. A great number of companies around the world choose to outsource web development to Ukraine and they do have strong reasons for that. So, let’s give a detailed look at the biggest of them:

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DEVELOPMENTMAIN FACTORS THAT AFFECT THE COST OF THE SOFTWARE DEVELOPMENT

As software development is a many-stage process, every its element contributes to what you have to pay for an application.Before starting something new, people usually ask: “How much will it cost me to do this?” If you expect to hear the exact sum once you come to the software development company, here is something you need to know. The factors to be considered for the cost estimation are numerous and most of them depend on how you want your website or app to look like.As software development is a many-stage process, every its element contributes to what you have to pay for an application. Let’s have a closer look at three most important factors that affect the client’s budget.

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