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REMOTE
 
TEAM:
A BRIEF INSTRUCTION OF HOW TO CREATE AND MANAGE ONE

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Wonders of working with remote development teams

Here are you — a dev, an HR, or a product owner — sitting next to the computer screen. In the room, you are on your own and only the tapping of your keyboard can be heard. On the opposite part of the world/country/city, there are your teammates, also all by themselves. However, although you are so far away from each other, you share the common goal which makes you united — even if it’s a short-term collaboration. Alone together — a phrase that describes the remote working relationships in the best way.


Remote is a new black today, in the times of crisis. Those industries that couldn’t bring their work to the Internet suffer from losses of income. If you are lucky enough, chances are — you already brought your work online. But why does the remote team make you lucky?


1) You have access to global talents as you are not limited by your area of residence.


2) You can hire people according to the qualification you need for your project. Often, in your city devs may not specialize in what you require.


3) You can collaborate with devs from different countries and their hourly rate will differ, which makes it easier to choose a team according to your budget.


4) You save money because there is no need to spend money on office maintenance and other related issues.


5) People spend less time getting ready and commuting if they work from home. That makes them more focused on their work.


Today, because of the quarantine, even those companies that managed in-house teams were forced to go digital and reorganize their people to work distantly. However, chances are — there is a tendency for the number of remote teams to increase. It is more convenient for many as they feel better managing their professional and personal lives at home. Also, social distancing will be a thing for a year or two.

Basic rules of how to manage a remote development team

1) Communicate daily. The less interaction your team has, the more left out each member feels. If it’s your first time going remote, analyze communication tools, project management platforms, and video conference apps. 


2) Solve the issues on the FaceTime session. People perceive information not only verbally but also by analyzing the facial expressions and body language. Without the last two, it is harder to feel related. Thus, texting takes more time to solve the problem. 


3) Treat people as not just pictures on the screen but as your teammates. If you are a leader — ask a question, including not related to the work. It is important especially if your team has worked in-house before because for some people it may be a challenge to lose daily communication all at once. Ask:
 

  • What has been the most challenging part of your remote work? 
  • Is there enough interaction with your teammates?  
  • Do you feel included in our team’s decisions? 
  • What is the daily routine that helps you to be productive? 
  • What makes you lose your productivity?  
  • How do you feel about being remote for such a long time? 
  • Do you dress up in the morning as you would to the office? 
  • Is there anything I [a leader] can do for you to feel better about working from home? 


4) Establish daily check-ins and stand-ups to organize work. First, it will seem a bit overwhelming for some team members. However, in time they will get used to the fact that at, let’s say, 10 AM they have to say what they were doing yesterday. This way, you will also overcome your fear that “what if they actually don’t work?” 


5) Offer encouragement and support. Remote team lack of communication results in a lack of empathy and understanding and that can be a major pitfall. When you overly criticize, people may start working better today. However, in the long run, they may be overwhelmed with it because tension is growing and then ends in breakdowns. If you don’t want to lose any member of your team — make sure you treat them with support. 


6) Understand the major difficulties people encounter while being remote.

While you can deal with communication difficulties and collaboration issues. You can provide motivation (in words or monetary). However, how can you help people overcome loneliness? Or teach them to unplug after work? Or deal with the distractions they may have at home? Some things you just have to understand. Not all productivity-related issues are your teammates’ fault. The only thing to do is increase their knowledge about these psychological aspects and how to overcome them through webinars, courses, or professional help.

How to build a remote development team?

During hard COVID 19-times and the global crisis has given us, there may be a need for outsourcing some aspects of your project to save money and help your workers to not be overwhelmed. Team creation is a special process where you will discover not only unique personalities but also different nations and cultures. You will learn to manage time zones and interminable distances. You will get used to the interesting English language accents. It is an interesting experience, and this is how you should prepare for it. 


DECIDE THE TEAM’S SIZE AND THE RESPONSIBILITIES OF EACH MEMBER. 
 

  • What do you outsource? Back-end, front-end, or the entire stack?
  • What is your projects’ size? Are you a small, mid-sized, or large business?
  • Do you already know the tech stack you want to work with or you need help in choosing?
     

Having answered it, you will approximately understand how many people you need and where to look for them. However, there is one rule to follow – the bigger the team, the harder it is to control its performance. That’s why the number of members should not exceed 6 people. You need several devs, a designer, a business analyst, a project manager, and a QA manager. 
 

  • The project manager monitors the work of each member and helps them. Usually, it is a person with high tech qualification and leader’s qualities;
  • Devs write your code and arrange your apps’ logical structure and make it work well with the visual part;
  • Designer creates an interface and outlines the navigation;
  • Business analytics gathers requirements from the product owner and explains them to the team;
  • QA manager tests the end product and detects bugs if there are any. 


HIRE TALENTED EMPLOYEES

Hiring is not as hard as finding the right candidates if you want to hire each member separately. You can post the job ad on social media and recruiting websites or surf LinkedIn. To optimize the process and save time looking for outsourcing companies on Clutch and Upwork. They usually have ready-made teams who specialize in different technologies. SapientPro is one of them, by the way. When the client refers to us with the project, we present our teams and have interviews with each member. The team’s size may differ along the process, so if you need one more dev or designer, you won’t need to look for them. 
 

However, if you want to start a team from scratch, follow these rules:
 

  1. Create a clear job description with all requirements and offers you have.
  2. Include peers in the interviewing process. Another opinion may matter, and they may notice something you haven’t.
  3. Treat candidates with respect. Value their time and make yourself available to all questions that may emerge. It is a good thing. to tell the results of the interview regardless of the outcome. People want to know even if they were not suitable for the job. 


COMMUNICATE


To make the process of development smooth and prevent negative situations, you need to talk a lot about each aspect of your project. Your teammates don’t read minds. Even if you are in the USA and your team in Ukraine, there is a need to establish several days a week to talk about the process over. Usually, outsourcing companies are client-oriented and are available at any time suitable for you. However, if you hire people from different time-zones in your team, making time to talk may be a daunting task. 

However, there is nothing impossible. You only need to….
 

1) Establish fixed times of meetings and always stick to them. You will create a habit of speaking about every detail which may prevent misunderstanding.


2) Choose a communication platform that fits your needs. If you require an intensified security, go for Signal and Telegram. If you prioritize stand-ups, smooth files exchange, and integrations with project management tools, go for Slack. If you want to have your messenger combined with a video conference tool, go for Microsoft Teams. Or for anything else you find effective for you and each member of your team.


3) Do not be afraid to ask hard questions, like, “Do you have problems?”, “Why do you think you were unable to meet deadlines?”, “Do you feel uncomfortable with our new requirements?”. Also, make sure people know you won’t be judgemental of the truth. This way you may prevent people from overworking and burning out. 


4) Plan your schedule precisely and inform your team about it. Yes, deadlines are unpleasant sometimes. However, if you know the exact time, the task should be completed, it’s easier to organize your work. Also, your team will know when they can refer to you and when you are busy.


5) If you feel highly uncomfortable with the language barrier, include it on your job ad to avoid hiring people who don’t understand what you want from them. 


Communication is the key to your project’s success. Sometimes, leaders do not understand it and think about the end-result only. However, if you want to work with the team on a long-term basis, treat them as people and talk about all the issues over. 


SUPPORT CULTURE AND PERSONAL CONNECTIONS


It is harder to build corporate culture when going remote because it requires team-building activities, group communication, and the ability to feel present in the team. However, it’s possible because corporate culture is not only about parties and talks. It is the value you bring to your team members.


You may conduct meetings not related to work, visit the country of your team’s residence, or invite them to yours. You can send them some gifts and accept the ones from them. You can create a set of rules that support the human-way of working, like treating sick leaves and personal issues with support, accepting mistakes, and helping to overcome them together, asking how they feel and what they want to change. People are not robots, and we write about them in our article. 

Reasons to outsource IT services to Ukraine

Statista considered Ukraine to be amongst the most prospective countries to invest in IT development, with a good quality-price ratio, lower time zone inconsistencies (1 Hour Ahead of Most European Countries, 7 Hours Ahead of the US), and professionalism of our devs. According to the Outsourcing journal, we are the first in the quality of services in Eastern Europe. 190 000+ professionals and at least half of them are advanced in their English. The other half – improves their knowledge but still can talk. 

Yes, Ukraine has 200+ Universities, preparing developers to enter the IT world. However, that’s not the only point. Ukraine still has a developing economy and to get something you need to work for it, sometimes even hard… People here value their jobs and each dollar from their income. This way, they don’t want to let their clients down because it is not only their personal failure, it would be a negative picture of the nation. 
 

Working with clients from other countries, we feel honored to be considered and make it our prior task to work with all responsibility. We are moving towards the west and with each new international experience we grow, and we value it as well. Relationships that are built on responsibility and value are the strongest. 

DEVELOPMENTBACKENDTESTINGFRONTENDSAPIENTPROWEBDEVELOPMENTECOMMERCEMANAGEMENTARTIFICIAL INTELLIGENCESaaSDESIGNCUSTOMERSBLOCKCHAINSTARTUPSEOMOBILEDEVELOPMENTTEAM BUILDINGELEARNINGQA/QCESTIMATIONNEWS MARKETINGDEBUGING
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SAPIENTPROHow to build a successful development team? (Part 2)

You have already got acquainted with the aspects of first and foremost importance related to forming a successful development team. Let’s proceed with our journey and dwell upon the matter of adequate maintenance of the enhancement team on a certain level. Which characteristics and skills should remain firm with the flow of time for your web development process to be successful?

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SAPIENTPROHow to build a successful development team? (Part 1)

When you begin to work on a new (especially large-scale) project, organizational moments themselves look quite intimidating. Despite all the possible challenges, take a deep breath, count 1,2,3 and think carefully about the particular task the team is supposed to solve and what’s the team role within the project frames? Clear targeting and coming up with first juicy ideas will set you a decent start on the way to forming a successful development team.

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DEVELOPMENTChoosing Technology Stack for custom eCommerce Development: a guide for the non-tech entrepreneurs.

If only there were an analogy of Hogwarts’ sorting hat for software development… Imagine: you enter your idea of the product, how much budget you have, and get the list of the technology stack and contacts of the development team that would work ideally with your niche! In the real software development world, choosing a technology stack requires planning, discussions, and analysis. Some technologies will work better with your project, and our task is to detect which ones. However, you also need to understand that the tech stack is not something fixed. As your product grows, there comes the need for new and better tools. This way, software development requires flexibility. Thus, prepare that your initial technology stack may not stay with you forever. You may need to scale your project or implement new features and store more information. There may be better versions of some tools available. Prepare to be flexible. Prepare to change and alter things when the upgrades require it. That’s what will make you competitive from a technological standpoint of leading an E-Commerce business. In this article, we will tell you about the most popular technologies that power E-Commerce products. Next time you communicate with your development team, you will know all the essential information and, most importantly, you will ask the right questions.

Kate

8 min read

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SAPIENTPROCommunication in the software development workplace

IT office jungles are filled with computer forests, cable lianas, and rivers of coffee. The temperature varies between 24 and 27, depending on who keeps the conditioner remote control. The sunlight mainly comes from computer screens and lightbulbs. Developers are working like bees: they take the pollen of code and create honeycombs of apps. It is a beautiful environment filled with the magical power of innovation, creativity, and agility. However, this ecosystem only works if there is one more component. This component is communication.

Kate

6 min read

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DEVELOPMENT10 reasons to update your website

The day has come. Your once successful and well-performing website wears off. And you know what? It is okay. It happens to the best of us. Even while you are reading this article, we are revising our website to improve your experience with it. So let us explain how the updating process works, and not just because we are a software development company but because we understand. Right now, our designer is creating a fresh way of delivering cases, and our backend developer is engaged in the improvement of the admin panel.

Kate

7 min read

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DEVELOPMENTECOMMERCE REPLATFORMING GUIDE: SWITCH FROM ONE CMS TO ANOTHER

Outdated CMS may be among the reasons why your business hit a plateau.Developing and launching a website is not where the work stops. Besides, you have to maintain it constantly and implement profound changes. As for the latter, sometimes you may need to do something more than a simple redesign, and that may be a switch from one CMS to another. If your e-commerce business is continuously evolving and growing, it brings along more work to do. New technologies are always here to make your life easier. When it comes to CMS, there is also a great variety of opportunities you can use. In this article, we will walk you through the reasons, things to consider, and steps of CMS replatforming.

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DEVELOPMENTGUIDE TO BUILDING SEO FRIENDLY E-COMMERCE WEBSITE IN 2020

Let us be clear, the absence of SEO may result in the absence of website visibility.What people usually do when they need to find some information? Of course, they google it. The same goes for online shopping. When someone wants to buy or just compare prices for a certain product, Internet users simply open their devices to find necessary items online. Although you can now hardly find a person, who doesn’t have a computer or a laptop, people still use mobile devices more often. Thus, 93% of all internet activity starts with a search query. This number is for you if you doubt the importance of search engine optimization (SEO) for your website.

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DEVELOPMENTHOW TO BUILD & IMPLEMENT DYNAMIC PRICING FOR E-COMMERCE

Bear in mind, the whole purpose of dynamic pricing isn’t all about making sales.Price is among the key priorities when the consumers make their final decision whether to buy a product or not. Too expensive or too cheap offers can easily avert the buyers from your store. What if other stores have smaller prices? Or similar products of cheaper brands attract visitors more? The solution for not losing the client base is keeping track and controlling the costs on your website with the help of dynamic price strategies.

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DEVELOPMENTCOSTS OF E-COMMERCE PROJECT REDESIGN

The rise of sales, increased traffic and positive reviews are just a couple of benefits you may get from a website redesign.If you want your e-commerce business to grow and develop (we believe you do), you need to keep track of events in the online retail industry and, of course, implement on-time updates. Sometimes, small changes are not enough, then significant renovations should take place. Those may include changing the offers you provide and product lines, updating the website and finally redesigning. The question of redesign should be taken up seriously, as the first impression is what most people rely on when it comes to the Internet and its tough competition. Be ready to invest enough effort and budget to the renovation that will increase your business’s value. To know how to determine your budget. It’s important to consider at first the features, reasons, and type of changes, necessary for your website in the process of redesign.

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DEVELOPMENTADDING AN ONLINE STORE TO YOUR WEBSITE: DETAILED GUIDE

Adding an online store to your website will cost you less than developing it from the ground up.Selling online is never a bad idea, especially nowadays, when people wish to buy everything they need right from their cozy homes.What if having a ready website a business owner decided to sell something? Good news! There is no need for you to start all over again. There is a solution – adding an online store to the existing website. The opportunities of eCommerce are growing as fast as the customers’ demands.

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DEVELOPMENTHOW MUCH DOES IT COST TO BUILD AN E-COMMERCE WEBSITE IN 2019-2020

The e-commerce development company you choose will certainly affect the money you have to pay.The e-commerce website can definitely enhance the profit you receive from your business. But how much does e-commerce website cost? The figures you will hear in an answer to that question can vary a lot. Even after development, you will have to invest money into maintenance, improvement and adding brand-new features that are constantly appearing on the market. That’s in case you want your e-store to be attractive and profitable, of course. It’s even difficult to tell the average cost of how much should I charge for an e-commerce website. The numbers will vary due to different factors. In this article, we’re going to discuss them all in detail to help you grasp some idea about the money you need to pay for the e-store. First of all, you need to decide what you want your e-commerce to offer the customers. It may be anything from small business e-store up to a large website with a big amount of integrated (useful or just good-looking) features. It is also a good idea not to wait until everything becomes outdated. We strongly recommend to update all the features continuously and save money for more innovations.

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DEVELOPMENTGUIDE TO PROJECT MANAGEMENT AND PLANNING FOR E-COMMERCE

To avoid the negative consequences, start with determining what you intend to achieve.The popularity of e-commerce is growing at a blistering pace. Many companies around the globe regard the internet as a powerhouse with high commercial capacity and opportunities to boost their business and attract more customers. Those companies are completely right – more and more people prefer clicking the mouse over walking for hours when they need to buy something. Online stores nowadays provide their customers with more possibilities for less effort. But how to make people buy on your website, not any other? The answer is in thorough planning and management of e-commerce.

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DEVELOPMENTWEB DEVELOPMENT TEAM STRUCTURE AT SAPIENTPRO

We don’t say there isn’t enough knowledge, because our specialists are always broadening their abilities, delivering first-rate products and making the customers satisfied.Being a client of a Web Development company doesn’t mean you have to know all the ins and outs of the development process. However, what may be interesting for you is the stages and main characters of the project delivery. You cannot address front-end developer directly if you need to add a new payment method. Even this, as you may think, simple task involves a well-thought teamwork. So, here is a brief insight into the mechanism of SapientPro Clockwork.

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DEVELOPMENTHOW IT OUTSOURCING MAKES UKRAINE ATTRACTIVE FOR BUSINESSES AROUND THE WORLD

If a customer wants to find a development company they can work comfortably with, the staff becomes a really important point to encounter for making a choice.Without any doubt, while visiting some websites, buying goods online or even using a digital map to reach your destination you don’t think of the fact that Ukrainian IT specialists might have taken part in the development of these apps. A great number of companies around the world choose to outsource web development to Ukraine and they do have strong reasons for that. So, let’s give a detailed look at the biggest of them:

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DEVELOPMENTMAIN FACTORS THAT AFFECT THE COST OF THE SOFTWARE DEVELOPMENT

As software development is a many-stage process, every its element contributes to what you have to pay for an application.Before starting something new, people usually ask: “How much will it cost me to do this?” If you expect to hear the exact sum once you come to the software development company, here is something you need to know. The factors to be considered for the cost estimation are numerous and most of them depend on how you want your website or app to look like.As software development is a many-stage process, every its element contributes to what you have to pay for an application. Let’s have a closer look at three most important factors that affect the client’s budget.

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