If you think outsourcing does not work, there’s a great chance you actually just did not have a mature vendor. In this case, no matter how many risk plans, communication channels, and requirements clarifications you prepare, the collaboration just won’t launch well.
Consider the following when choosing an outsourcing vendor:
Maturity. How many years is company X had on the market? What is their history? What is their average project size and how many people are working there.
Business operations. Does X’s approach to business matters suit your needs? Ask the company for its collaboration terms or schedule a call to learn how things will be if you hire them.
Projects with a long-term scope. A company’s big number of lasting collaborations is a positive sign. You can find out this info by visiting the website of the company.
Experience in your domain. The best outsourcing company won’t contribute much to your business if they do not understand the nuances of your industry.
Company website. If their website does not work well and is not presentable, will they really be able to create a high-quality solution for you?
Employment quality. The way employees are treated in a company defines the quality of their work. Review job platforms for reviews.
Participation. Participation in global events, including knowledge sharing and training within the company is a great way to see: the company wants to improve.
Clients reviews. Clutch.co and other independent review sites are good places to check out the company’s performance.
Case studies. Case studies provide insights into past projects and collaborations. You’ll be able to see problems the company’s clients wanted to solve, challenges they faced, and solutions provided. That will help you understand if the company’s approaches suit you.