All
BEST
 
TEAM
 
CHAT
 
APPS
FOR YOUR COMPANY

All

First impressions about group chats at work

I remember the first day in the office. The first thing after greeting and welcoming was that our HR added me to all group chats. At first, it seemed overwhelming. I mean, there were separate group chats for everything: for the whole team, for my copywriting project, for an Instagram project, even for food ordering. The thing is that I become awkward when there is a need to communicate with more than 1 person at a time. However, while working I understand that even for me, chat groups are a relief. Every time I get the message, I find out more about the company, about their traditions and rules. When you read people’s messages, the jokes they send and the videos they share, you get the idea of their personality. I understand everything faster because I can just reach anyone via Telegram and get the answer in no time.
 

@jackson, how long will it take to make 4 pictures for the article?
@jane, 1-2 hours and they are ready.
@jackson, send them to the group so that everyone could say if they like it. It’s for their portfolio.
@jane, sure!
 

Done!


 

Reasons to use team chat software

The group chat app is an easy-to-reach meeting room. Workers can get there in no time by unlocking the phone and clicking on the messenger icon. Group chat on work is not just another possibility today. It is a must considering all the advantages it gives:
 

  • give questions and get instant answers;
  • share company’s news, updates, and issues;
  • all team members participate in a decision-making process at once;
  • a better organization – different groups for different projects and teams;
  • plan parties, birthdays, events;
  • collaborate with remote workers;
  • discuss things not related to the job, hence improve the atmosphere in the company (we are not robots, remember?)
     

These advantages are the reasons to implement the tradition of using chats for enhancing the work. However, group chat includes a lot of people at once, which can be overwhelming, like it was in the beginning for me.

The main problems people have while using working chats

  • For some people writing in a chat with many people is overwhelming. Yes, introverts exist. No, they don’t pretend to be tired of constant human-interaction;
  • PM writing critiques in a chat is not pleasant. It feels even worse than the usual negative remark because you know that other people are reading it, too;
  • Instant message – instant destruction. If you forget to mute, say goodbye to your productivity;
  • Some important docs and messages can be lost, if the messenger has no convenient storage and search;
  • Data is at risk. Facebook data leak proved that our info is vulnerable.
     

Messengers are implementing new features that resolve these problems. Here’s what you should look for when choosing a chat software.

Features for a team collaboration tool

  • security;
  • muted notifications;
  • convenient files search;
  • search for messages by keywords;
  • voice and video calls;
  • online conference tool available;
  • tagging and referring to a co-worker by @;
  • ability to save important messages (with a like or a star);
  • synchronization with other productivity-boosting apps (Trello, Google Docs);
  • availability of group chats as well as private conversations;
  • plugins for groups participation (polls, message reactions);
  • stickers, gifs, memes to enlive the group.

Top 5 best group chat software for the workplace

TELEGRAM
 

It suits the companies that require high security and an intuitive, easy-to-use interface. It’s the best free team chat software.
 

First release: August 2013
Written in: C++
Platforms: iOS, Android, Windows Phone, Windows NT, Linux, Web platform
Languages: 14
Price: free
Apple Store: 4,3 (79.8k ratings)
Google Play: 4.5 (4.5m ratings)
 

What makes Telegram so special?
 

  • chats can be personal, groups and in a form of channels. You can have separate conversations with Jack, his team and also read his blog;
  • secret chat. It uses end-to-end encryption and leaves no trace on servers. You can’t forward and screen here. The chat self-destructs when the conversation is over;
  • self-destructing timer for photos;
  • scheduled messages;
  • global message deletion. Delete the whole conversation not only from your device but also from the smartphone of the person you texted with;
  • file weight limit – up to 1.5 GB. In other apps, like WhatsApp, the limit is 100MB;
    chatbots;
  • drafts. Write a message now, and leave the chat. The message will be saved as a draft;
  • conveniently shared media – divided by photos/videos, docs, links, and audio, separated by months;
  • block of the view of your status;
  • profile photo block view from those who are not in your contacts;
  • change of the style and appearance;
  • anonymous polls, stickers, and location.
     

What does Telegram lack?
 

  • video calls. Although you can send video-messages, there is no possibility of a video call. There is no way to conduct an online conference or video meeting;
  • differentiation between personal and working chats. It’s a distraction that they are all at once;
  • contacts security. It always notifies when new users from your contacts use Telegram.

SLACK
 

Originally office chat program and the app for the community as a workspace. It fits the companies that value good organization.
 

First release: August 2013
Written in: Electron
Platforms: Microsoft Windows, macOS, Linux, iOS, Android, Windows Phone
Languages: 5
Price: free, or from 6,67 to 12,50 USD, depending on a plan
Apple Store: 4.3 (79.8k ratings)
Google Play: 4.4 (‎70k ratings)
 

What makes Slack so special? 
 

  • for organizing work only. When you’re in, nothing distracts you;
  • flexible notifications. You can mute messages for a specific time. Also, you can add the feature, where the notification is working when someone mentions some keyword. “If someone writes “consumerism” send me the notification”;
  • synchronizes with other services, like Asana, Trello, GitHub, Zoom, Google Drive, Gmail, Dropbox…. there are so many of them. Slack is a leader in synchronization;
  • “E-mail me a magic link” feature which ads all your workplaces at once with your e-mail;
    you can set a status (in a meeting, commuting, off sick, on holiday, working remotely);
  • “Do not disturb’ feature;
  • starred items – save important files and messages;
  • has chatbot for standups, where people write reports about the work they’ve done.
     

What does Slack lack?
 

  • no notifications, when you had to receive them. Looks like it some kind of a bug;
  • you can be added to the system only by e-mail;
  • no variety of stickers;
  • no encrypted chats;
  • message search for a free plan is only available for 10000 messages.

MICROSOFT TEAMS
 

It’s a corporate chat software for companies that have a lot of remote workers and require numerous business calls.
 

First release: March 2019
Written in: Angular and TypeScript
Platforms: Microsoft Windows, macOS, Linux, iOS, Android, Windows Phone
Languages: 26
Price: free, or from 5 to 12.5$ per user/month. Plans are available for a 30-day free trial
Apple Store: 4.8 (263,9k ratings)
Google Play: 4,6 (‎213k ratings)
 

What’s so special about Microsoft Teams?
 

  • best video group chat software. Voice/video calls with up to 80 people in a meeting. There is such feature in Telegram and Slack;
    synchronization with 180+ app;
  • for users of Office 365, the app is free, and it synchronizes with all Microsoft apps easily;
  • emoticons, gifs, and stickers (no such thing in Slack);
  • audio and videos screen sharing (you can record the meeting and send to those who weren’t there);
  • multiple accounts ;
  • reaction to messages (you can add emojis to each message and show your opinion);
  • admins can send praise to workers;
  • you can view your activity (everything you wrote or sent in one section, separated from other chats);
  • conveniently filtered messages (unread, mentions, replies, following, reactions, apps, missed calls, voicemails, suggested, trending);


What does Microsoft Teams lack?
 

  • it doesn’t show if the person is typing;
  • it doesn’t have end-to-end encryption.

SIGNAL
 

First release: July 2014
Written in: Java, C, Objective-C
Platforms: Android, iOS, Microsoft Windows, macOS
Languages: 6
Price: free, but they enable their users to donate
Apple Store: 4.8 (275,9k ratings)
Google Play: 4,5 (405k ratings)
 

What’s so special about Signal?
 

  • end-to-end encryption and self-destructing messages (not only photos, like with Telegram);
  • doesn’t store any data on your contacts;
  • customized style and appearance;
  • a convenient search of messages by keywords;
  • ability to add different sounds to the notifications;
  • you can clean conversation history. Not all chat one by one manually, but all together at the same time.
     

What does Slack lack?
 

  • to use it you have to necessarily be subscribed to Google services;
  • doesn’t support bots;
  • small file size available to send;
  • you cannot assign roles to the members of the chat;
  • online working meetings are not available.

HANGOUTS
 

Google communication software.
 

First release: May 15, 2013
Platforms: Android, Chrome OS, Google Chrome, Web Platform, iOS
Price: free
Apple Store: 4.3 (34,3k ratings)
Google Play: 4,1 ‎(4,3M ratings)
 

What’s so special about Hangouts?
 

  • HD Video Calls;
  • HD Group Conferencing;
  • free messages even to friends who don’t use Hangouts. It will appear as the usual iPhone or Android message;
  • group voice chat – it’s like you talk on the phone with more than 1 person;
  • invitations to the online conference to Gmail. It automatically synchronizes it with your Google calendar.
     

What does Hangouts lack?
 

  • security features;
  • apps synchronization;
  • chatbots;
  • customized notifications;
  • flexible and intuitive design.

TIPS FOR CHOOSING. WHAT APP DOES SAPIENTPRO USE?

  • If you need chat programs for the business that requires good organization, no distractions while working and the ability to conduct online meetings, then go for Slack, Hangouts or Microsoft Teams.
  • If your project requires security – go for Telegram and Signal.
     

SapientPro uses Telegram for our purposes. It is convenient, fast and intuitive. Also, we value security. However, if our clients want to use other chats for their projects – we are open to everything new!

CHOSE APP? NOW READ THE MAIN RULES FOR CHAT COMMUNICATION AS A BONUS

To avoid people feeling a strong desire to leave a group or mute it forever, there are some simple rules to follow. They are quite suitable for the usual offline conversation as well. However, everything you can say in real-time seems worse in chat, because you can re-read, share and use it as proof for forthcoming conversations. What is on the Internet, stays on the Internet forever.
 

1) Be respectful of everyone. Other people see your attitude about Jack and may adopt it. Jack will feel pressured.
 

2) Write down the info coherently in one message. Send one single chunk of text instead of ten separate.
”It gets people annoyed”
”when you send separate messages”
”because they are busy”
“and have no time”
“for thousands of notifications”.
 

3) Use keywords when you send files, photos, links. In the future, it will be easier to find the info. If you send the photo with new requirements, write: “Here’s a pic with new requirements from the client K”.
 

4) Do not send voicemails if you can write it down. Mostly, it is not convenient for your colleagues to listen to them. If you do not have a choice – send the voicemail with at least one keyword, so that you can find the info later.
 

5) Do not spam. There are two types of team’s group – the one to share memes, and discuss recent events and the one where there are only necessary and important info is. Do not confuse them.
 

6) Stay on topics. Do not confuse your co-workers with the immediate change of “You have a deadline to meet, Paul” and “Have you heard of a new documentary series, btw?”.
 

7) Use it only when you need the answer FAST. No matter how convenient the messengers are, they will never truly replace face-to-face communication.
 

9) Exclude nuanced or hard conversations. They are not for chats and not for everyone to see. In fact, they are only to talk about in person.

SAPIENTPRODEVELOPMENTSaaSBACKENDWEBDEVELOPMENTECOMMERCEDEBUGINGSTARTUPMOBILEDEVELOPMENTDESIGNELEARNINGTESTINGFRONTENDARTIFICIAL INTELLIGENCEMANAGEMENTMARKETINGBLOCKCHAINCUSTOMERSQA/QCNEWS SEOESTIMATION
related news
Article Header_Laravel.png
SAPIENTPROHow Laravel Wave Reduces SaaS Development Costs

One of the biggest problems for software companies making SaaS apps is keeping track of how much it costs to make and maintain them. The financial commitment required can quickly get out of hand, especially when it comes to forming engineering teams, hosting infrastructure, and purchasing software licenses. That's where Laravel Wave comes into play.

Ihor

10 min read

Article Header Woo.png
DEVELOPMENT5 Reasons Why You Shouldn’t Use WooCommerce

WooCommerce is one of the most popular e-commerce platforms with over 4,7 million live stores. It’s well-known for its integration with WordPress and the flexibility it offers to online retailers. However, despite its widespread adoption and robust feature set, WooCommerce isn’t without its limitations.

Ilya

10 min read

1 (1).svg
DEVELOPMENTHOW TO AUTOMATE DATA EXTRACTION

So what is a data extraction and why would you automate it? Data extraction or scraping isn’t just searching for the information you need on the Internet. Modern challenges in web economics demand a bigger-scale approach. The amount of data you need to analyze grows exponentially due to a great number of factors. Only by gathering a huge amount of data simultaneously can you mine data and find necessary trends, which will provide new opportunities to your business.

avadata.svg
DEVELOPMENTTHE BEST WEBSITES BUILT WITH LARAVEL

Building websites for special purposes and services is difficult. You have to keep up with modern challenges as well as fight for the speed, performance, and security of the software you develop. To achieve this web developers often use frameworks to deal with tasks faster and more effortlessly. Since most of the websites, web services, and applications are built using PHP it is important to be aware of all novelties regarding frameworks for PHP developers. One of the most useful and popular frameworks for PHP programming languages is Laravel. This open-source framework is used for a vast majority of middle-sized PHP-based projects nowadays. But why is it that popular? Due to many things, actually.

1 (2).svg
SAPIENTPROTHE ULTIMATE GUIDE ON DEVELOPING YOUR FINTECH APP

Old-fashioned approaches to finances and economics are already history. Why is fintech getting so popular? It is faster, more accessible, and more flexible. Fintech apps’ appearance was one of the main recent trends in global economics. But what does one need if they want to design their fintech application?

Main.svg
DEVELOPMENTHOW TO BUILD AN INVESTMENT PLATFORM

If you are to run some kind of profitable or non-profitable project you have to raise money for it. In commerce it is called investment. There have always been many ways to receive financial support for your business. However, modernity has brought new instruments into this.

Main.svg
DEVELOPMENTHOW TO CREATE A WEB-SCRAPER

Scientia potentia est – knowledge is power. This ancient saying has been gaining importance throughout the ages. In the age of Information, when all the major human activities are transferred into the Internet and websites seem to be the main platforms for interaction between people and businesses, data analysis is crucial. Nowadays web-scraping as a web data analysis method is widely used by salesmen, politicians, news agencies, gambling lovers, and anyone who is informed about its benefits.

e-learning.svg
SAPIENTPROHOW TO BUILD AN ONLINE EDUCATION PLATFORM

Today neither students, nor teachers and professors can imagine their daily routine without online studying due to the ongoing COVID19 pandemic. Dozens or even hundreds of online services are being used daily by both scholars and education staff. However, it is not the pandemic we should give all the credit for online education to exist. Alternative ways of studying appeared as early as the XIX century. Advanced tech such as steam engines and the railway assured faster and more reliable correspondence delivery, thus making remote education possible. The very next important step towards online learning was made in the XX century with computers and the Internet being invented. In 1989 the University of Phoenix became the first institution to launch a fully online collegiate institution providing both bachelors and masters degrees. A few years later in 1994 the International University (Missouri) became the first fully online-based higher educational institution. Nowadays all major universities use online platforms to provide education services to their students. And again: it all has started even before the pandemic. Educational institutions used numerous platforms as secondary or even major tools in their work. The most advanced universities paid great attention to elearning platforms development. They used online platforms as a single place, where students could send their homeworks and get all the necessary materials to cram for their exams.

header.webp
DEVELOPMENTPHP for the integration of 2021 web development best practices

Web development trends for 2021 display society’s needs in the booming technological era. Simple dynamic pages and animations are not enough anymore to meet the demands of an average Internet user. The new tools make websites more convenient and engaging. For example, voice search saves users’ time. Internet of Things allows the connection between modern smart appliances. Progressive web apps provide better quality, speed, and offline usability. As a user, once you try a webpage packed with best practices and up-to-date features, other websites that lack innovation seem extinct. Before naming the most popular development trends, let’s understand why PHP goes well with them.

Kate

9 min read

header.svg
DEVELOPMENTHow to Build a Location-Based App

Real-time interaction has become a turning point in the way consumers use technologies. Just look! Instant messaging replaces small talks and makes group discussions more convenient. Search engines answer almost any question in several seconds. Navigation apps show destinations and even estimate the time you need to cover to get there. Modern software solutions make users’ lives easier in every aspect. Time-efficiency and convenience are now valuable assets in the world of technologies. Location-based apps are one of the ways you can enter this software market and yield profit.

Kate

6 min read

Background-13-1920x800.webp
DEVELOPMENTTHE IMPORTANCE OF IMPLEMENTING DYNAMIC PRICING STRATEGY

Long-term prospects for your business and immediate reaction to market trends - we acquire it with Dynamic Pricing Software. Active promotion and regular product extension is not all you should focus on by far if you want to get the most out of your eCommerce resource. Ultimately, you should be able to timely react to ever changing market tendencies and adjust your prices accordingly.Usually, you can see with a naked eye that the demand for certain goods is rising and your competitors start to boost prices. This superficial approach, however, can only be efficient if you have no more than a hundred items to manage. So how to go about these things when you have about a thousand or more items? Software tools for adjusting dynamic pricing for the eCommerce website will come in more than handy.

Ihor

10 min read

emile-perron-xrVDYZRGdw4-unsplash-1920x1080.webp
DEVELOPMENTBEST PHP FRAMEWORKS FOR ECOMMERCE: REVIEW FOR 2020

When choosing the right framework for developing an e-commerce website, we strongly advise you to pay special attention to performance.The first thing to consider while developing your business in the digital era is making it work online. The eCommerce is growing at a quick pace, providing business owners with numerous opportunities.Although, building a website for the e-commerce purposes is far from an easy task, as the online shoppers are more experienced now and their requirements are also higher, there are numerous ways to do that starting from simply adding an online shop to the existing website, up to building the site from scratch using PHP frameworks.If adding e-commerce function may be so easy with all those SaaS and CMS available, you may wonder why bother and implement complex PHP solutions. Our team has the answers, go on reading to find them out.

BACKGROUND-4-1920x800.webp
DEVELOPMENTDIGITAL TRANSFORMATION TRENDS IN THE RETAIL AND CONSUMER INDUSTRY FOR 2020

Everything is going online now, from communication to making business, working, and shopping. The advancement of technologies enables businesses to become faster, bigger, broaden abilities and attract more customers. The retail industry has been facing the outcomes of digitalization probably the most. Still, brick-and-mortar shops are having their benefits and people use them more than e-commerce websites. The other side of this issue is an extremely tough competition. To get more clients, businesses have to adjust to the changing consumer habits and for that purpose use the advantages of digital technology. However, the good news is coming – there is the solution and it is the digital transformation in the retail and consumer industry. Yet, it may turn out to be a real challenge, in this article SapientPro development team has outlined the key points you need to know if you want to put your business to a higher level.

Background-15-1920x800.webp
DEVELOPMENTUSE OF CHATBOT, AI, MACHINE LEARNING IN ECOMMERCE: REAL EXAMPLES

Implementing Machine Learning and Artificial Intelligence may become your best solution to improve user experience.The pace at which the e-commerce industry is growing and enlarging nowadays is immense, as well as the people’s expectations. By 2021, e-commerce sales are expected to reach 17.5 percent of all retail sales worldwide. What else can be done to improve user experience and make online purchasing easier? Alongside with e-commerce, various technologies are evolving to meet the customers’ needs. Such terms as Artificial Intelligence, Machine Learning or chatbots are heard almost everywhere now. While some people express their concerns that AI will run the world soon and leave the people unemployed, more and more eCommerce business owners choose to implement new technology and reap benefits of it. Together with advantages, the eCommerce brings to customers, there are still some drawbacks and issues occurring while shopping online.

490094-PH1YT8-480-1620x1080.webp
DEVELOPMENTTIPS FOR BUILDING A SUCCESSFUL CUSTOM E-COMMERCE WEBSITE

Keep your website free from clutter. In most cases, it is better when it is simpler.Imagine you have two options: going to a brick-and-mortar store and spend there hours waiting in long queues or staying in your cozy home and order everything you need in just a couple of clicks. Most people would definitely go for the first one. This being one of the most significant factors why the eCommerce industry is growing so rapidly. Sure, having an e-commerce website is a plus to your business, but you should never forget about the complexity and many efforts you have to apply. Here the question arises: is it really worth it? Our answer is definitely yes! In this article, our e-commerce development team will tell you exactly what you need to know before starting building an e-store from scratch.

background-3-1920x800.webp
DEVELOPMENTGUIDE TO BUILDING SUCCESSFUL MARKETPLACE WEBSITE

Marketplaces provide then buyers with the opportunity to find everything they need in one place instead of time-consuming surfing numerous websites.With such an immense grow of e-commerce retail, investing in this industry is likely to become one of your best decisions. Every Year the e-commerce market is increasing by around 17% and now marketplaces account for nearly half of global online sales. The same as small shops are giving way to large malls, online customers tend to choose marketplace platforms over single-brand e-shops. Why not jump at a chance then and create your own marketplace website? This way you will provide your buyers with the opportunity to find everything they need in one place instead of time-consuming surfing numerous websites. In this article, SapientPro e-commerce team gathered what is important for you to know before building a marketplace website.

background-6-1920x800.webp
DEVELOPMENTINTEGRATING A PAYMENT GATEWAY IN E-COMMERCE WEBSITE AND APP

Without a payment gateway, you can develop an e-commerce business only if it is non-profit.Buying all you need at any time without leaving your cozy home has recently transformed from sensational news into an everyday routine. You could hardly find a person who has never tried online shopping. Although it is fast and convenient, there is one factor that makes the people abandon their virtual carts in the process of buying in e-stores – transaction security. Want your customers’ checkout go as smoothly as possible? Take care of secured and easy-to-use payment gateway for your e-commerce business!

wp_plugins_background-3-1920x720.webp
DEVELOPMENTTOP WORDPRESS SECURITY PLUGINS

Can you imagine living in a house without a lock in the front door? I’m sure you don’t really like this idea as everyone wants to feel safe at home. And if we talk of the online world, the reasons to lock the website are stronger, as the risks of someone getting into your site grow higher. The question of WordPress websites security is of the greatest importance. Why? Being the most popular website platform, WordPress became a great target for hacker attacks and malicious infections. So, if you care about safety, choosing a good security plugin must be among your priorities. The majority of problems with WordPress are connected with unsafe plugins. Note the important point that if you buy the license, the chance your site is secured would be higher. You can find a lot of such plugins on the Internet and for you not to get confused, we compiled five the most popular and reliable alternatives in our opinion, outlined their advantages and drawbacks.

Max

5 min read

More related news