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Multi-Language Platform Transforming Local Connections

Active User Count

1000+

Active Orgs Count

50+

Local Web Deploy

Netherlands

Welcome App helps newcomers and locals connect through digital handshakes, enabling community engagement in six languages. Users can ask and answer questions while being matched based on shared interests. After taking over the project from a previous developer, SapientPro team improved the system, redesigned the app, and continues to maintain all components.

Challenges

  • Fragmented Communication

    Local communities, municipalities, and NGOs all had separate systems for connecting with newcomers. There was no central place to bring people together.

  • Volunteer and Event Coordination

    The app needed to help users find relevant events, activities, and services based on location and personal needs, while also making it easier for organizers to post updates.

  • Multi-Role Access and Admin Control

    The platform had to accommodate different types of users: newcomers, volunteers, and organizations – each requiring a specific interface, permissions, and workflows.

  • Language Accessibility

    To serve people from different backgrounds, the app had to support multiple languages and a user-friendly interface that didn’t rely on high digital literacy.

Project in Details

WelcomeApp's software required multiple changes in its UI/UX and technical features. Our engineers and designers worked together to deliver a best-in-class solution.

Role-Based Dashboards

Volunteers, municipalities, and organizations each get dedicated tools for content publishing, communication, and tracking engagement.

Role-Based Dashboards (1).webp

  • Personalized User Experience

    Users receive suggestions for events, support services, and updates based on their city, interests, and selected language.

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  • Content Management System

    Local partners can publish events, news, and updates directly to the app, keeping newcomers informed and connected.

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  • Notification System

    Users receive real-time notifications about new content, upcoming events, and messages relevant to their profile.

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  • Multi-Language Interface

    The platform currently supports five languages, reducing language barriers for newcomers and making onboarding easier.

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Development
Solutions

01

Modular User Roles

We built role-based access for newcomers, volunteers, municipalities, and community organizations. Each role comes with its own dashboard, actions, and settings.

02

Custom Activity Feed

The platform generates a personalized activity feed for each user based on interests, location, and role, helping newcomers connect with relevant opportunities nearby.

03

Admin Tools for Local Partners

We developed a portal where city representatives and local organizations can add content, manage users, and track participation data.

04

Multi-Language Support

The app was built with multi-language support, allowing users to choose their preferred language from the start and easily navigate content.

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Max Tatarchenko

CTO with 14 years of experience in solution architecture and engineering, specializing in blockchain and smart contracts. His broad expertise drives innovation across diverse technology projects.

CTO with 14 years of experience in solution architecture and engineering, specializing in blockchain and smart contracts. His broad expertise drives innovation across diverse technology projects.

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