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AI Voice Assistant for Everyday Tasks

The platform turns everyday tasks into voice-activated commands, connecting users with AI that books flights, finds deals, and delivers results across phone, SMS, and apps — powered by real-time research.

Our Collaboration Story

The project began with an ambitious idea: create a voice assistant that fits into daily life – something you could call or that could call you back. More than just a chatbot, this assistant needed to remember past conversations, take notes, and carry out tasks during live interactions.

 

That idea became the personal assistant platform, which supports phone calls, SMS, and a mobile app. Users speak to it directly to handle tasks such as finding the cheapest flight or setting reminders, while the request is processed in the background. Once the task is completed, the result is sent back through whichever channel the user prefers. Our work focused on building a system that feels natural to talk to, remembers context, and responds in real time, making the assistant feel less like a tool and more like a thoughtful companion.

Challenges

  • Multi-Channel Interaction

    Needed a system to process user tasks via voice, SMS, and app inputs without delay or confusion.

  • Voice Call Integration

    Required smooth integration with telephony systems (Twilio, SIP) to allow real-time conversations with the AI assistant.

  • Real-Time Task Execution

    Had to research and complete user tasks immediately through AI without noticeable lag.

  • Scalable Deployment

    The platform needed a backend capable of rapid scaling to handle spikes in concurrent calls and requests.

Voice Assistant: Features Breakdown

Voice-Activated AI Assistant

Users interact with the platform by speaking directly to the platform via phone calls, enabled through Twilio and SIP integration.

Multi-Channel Task Delivery

The platform receives tasks via voice, SMS, or mobile app and sends back results through the user’s preferred communication method.

Multi-Channel Task Delivery.webp

Real-Time AI Research and Execution

Powered by a large language model (LLM), the assistant conducts live research and completes tasks such as finding flight options or local services.

Personalized Task Management

The assistant adapts responses based on user preferences, history, and task context to deliver more accurate and helpful outcomes.

Cloud-Native Scalability

Deployed on Kubernetes, the platform adjusts automatically to handle growing numbers of users and tasks without service interruptions.

Cross-Platform Accessibility

The assistant is available across web, mobile, and traditional telecom channels, making it accessible anytime, anywhere.

Real-Time Web Search & Research

The assistant can search the web live to answer user queries.

Personal Notes & Summaries 

During a conversation, users can request the assistant to send notes or summaries via SMS.

Flexible Interaction Modes 

The assistant supports both SMS communication and voice interruptions, allowing users to switch between input methods naturally during a conversation or task.

Solutions

01

Unified Task Processing Engine

Built a system to receive, interpret, and execute tasks across multiple channels, with real-time status tracking.

02

Telephony-Connected AI

Integrated Twilio and SIP protocols to enable users to interact naturally with the AI through voice calls.

03

LLM-Driven Research Capabilities

Connected the platform to a large language model (LLM) to research tasks dynamically and deliver personalized results.

04

Kubernetes-Based Scalability

Deployed the platform with Kubernetes, allowing fast scaling based on usage patterns without downtime.

PLANNING A NEW PRODUCT?

contact expert
contact expert

Max Tatarchenko

CTO with 14 years of experience in solution architecture and engineering, specializing in blockchain and smart contracts. His broad expertise drives innovation across diverse technology projects.

CTO with 14 years of experience in solution architecture and engineering, specializing in blockchain and smart contracts. His broad expertise drives innovation across diverse technology projects.

PLANNING A NEW PRODUCT?

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About SapientPro

09:53

Hey there! I’m your AI assistant developed by SapientPro. I am a language model connected to a RAG database that contains information about the company. If you need insights on AI solutions, real use cases, or how AI can boost your business, please feel free to ask in any language you prefer.

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